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Hi, I'm Nick from Poppyfish, and I am looking forward to working with you on the Ocado Facilitation Excellence Training Workshop. On this page you will find various links to tools and resources that we will need during our training. If you have any issues at all, please contact me 



The Google drives contains folders with information relevant to the course.

Link to PDF of the slide deck


WTF has a special meaning when applied to facilitation. Read more.

WTF has a special meaning when applied to facilitation. Read more.

We will be using a virtual whiteboard called Miro. 


Today's Miro Board

An A to Z guide

Miro Boards - The Few Templates you might like to try after the training

Forcefield exercise

Explores positives

and negatives

Breakout exercise 

Overcoming the barriers to achieve a goal

Fishbone exercise

For diving deeper into an issue

Symptom, Cause, Action

What's happening, why, and what to do about it.

Circle of Influence

A tool for prioritisation and driving discussion

Action Planning Grid

Actions are just dreams until you've done this

Other Templates

Team Review Template.

Now, next and barriers for a team

Today / Tomorrow template.

 An exploration of Change

Check-in Template

Getting started

Template for 4 box Grid

What did you like/love?

RICE Decision Making

A scoring method for ideas

Icebreakers & Check-In

Some ideas 

Rose, Bud, Thorn

A review exercise

30 Minute Retro

What's happening, and what's next?

Stop, Start, Continue

Nice for wrapping up

Customer Journey

Deep perspective

Customer Journey 2

An alternative view

Process Flow for a Workshop

A detailed Miro pathway board that outlines a journey through a workshop. Includes template exercises


Ideas to help check-in, reset and refresh your workshop. 

Other tools to support your facilitation

Mentimeter offers fun interaction with graphs and polls

Sessionlab provides good templates and ideas for content

Mural is a helpful tool - requires subscription is filled with good ideas to inspire your exercises

Google Jamboard is an interactive whiteboard, but has limited page size allows simple exercises for quick action

SessionLab article: 34 tools to help online facilitation

wheel decide

Cant decide? Create your own spin wheel with Wheel Decide

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